Overview
DeArc ("DeArc", "we", "our", or "us") provides software that helps users structure and analyze decisions. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our services.
We only collect and process information necessary to provide and improve the Services.
If you do not agree with this Privacy Policy, please do not use the Services. For cookies and tracking technologies, see our Cookie Policy.
Information we collect
Information you provide
- Account details (name, email, etc.).
- Inputs, prompts, files, and content you submit.
- Support communications.
Information collected automatically
- Device and browser details.
- Usage logs and interaction data.
- Approximate location from IP address.
Payment information
Payments are processed by third-party providers such as Razorpay. We do not store full card or payment credentials. We may receive limited transaction data (status, timestamps, identifiers) for reconciliation, fraud prevention, and support.
How we use information
We use information to:
- Operate and improve the Services.
- Authenticate users and prevent abuse.
- Process payments and provide support.
- Analyze usage and debug issues.
- Comply with legal obligations.
We process information based on legitimate interests, contractual necessity (to provide services), and legal compliance requirements.
Cookies and analytics
We use cookies for authentication, preferences, and analytics. You can control cookies through your browser or in-product settings. See our Cookie Policy.
How we share information
We may share information:
- With service providers (hosting, analytics, payments, etc.).
- During business transfers (merger, acquisition, etc.).
- To comply with laws or protect rights and security.
- Service providers are required to process data only on our instructions and maintain confidentiality.
We do not sell or rent your personal information.
AI processing
We use AI systems to process user inputs and generate outputs. This may involve sending data to AI infrastructure providers.
We do not use your data to train our own models unless you explicitly opt in.
We do not sell or use your data for advertising purposes.
You retain ownership of your submitted content.
Data retention
We retain data as long as necessary for service delivery, legal compliance, dispute resolution, and security purposes.
Security
We implement safeguards to protect your data. However, no system is completely secure.
You are responsible for maintaining the confidentiality of your account credentials.
Your rights and choices
You may have the right to:
- Access, correct, or delete your data.
- Restrict or object to certain processing.
- Request a copy of your data.
- Withdraw consent where applicable.
You may request account deletion. Some data may be retained for legal or security reasons.
Contact us at support@dearc.org to exercise your rights.
International transfers
Your data may be processed in countries outside your location. We take appropriate safeguards to protect data during such transfers.
Changes
We may update this Privacy Policy from time to time. Continued use of the Services means acceptance of the updated policy.
Contact
Questions? Email us at support@dearc.org.